Proposal · RFP v2.1

23. Selection process

Chrysal Website 2027 · Extended draft · 19 October 2026

RFP-hoofdstuk 23

From selection to a shared starting point

Clarification and a focused working session support an informed partner choice, followed by an explicit commission and discovery.

Approach Deliverables Added value

Our response & approach

Translating selection into a concrete choice

Afdeling Online aligns with the proposed selection: shortlist, RFP, clarification, offer, presentation or working session, preferred selection subject to budget and then discovery. Our contribution focuses on making a concrete, comparable choice. For final pricing, we primarily clarify volumes, markets, existing services and necessary connections.

Working session around a customer question and solution

For the working session, we focus on a representative content question, for example how a professional customer moves from a transport challenge to a substantiated solution and local help. We show how the same knowledge remains independently accessible, how an editor manages it and which data are measured. Examples in this session are illustrative until Chrysal has approved their content.

Agenda for joint assessment

A ninety-minute working agenda includes twenty minutes for the strategic translation, twenty-five minutes for the customer journey and content, twenty minutes for CMS and technology, fifteen minutes for investment and phasing and ten minutes for decisions and open questions. This allows Chrysal to assess both our recommendation and our way of working together.

Discovery starts after formal approval

After preferred selection, we confirm the assignment, scope, budget, project staffing and decision-making structure. Discovery only starts after that assignment and access to the necessary information. The outcome is a refined implementation basis with a formal decision on the next steps. A preference for a partner therefore does not yet constitute an unlimited assignment for all future functions.

Concrete deliverables

Clarification questions
A consolidated list of uncertainties and decision points with their consequences, so that selection discussions can be focused.
90-minute working session agenda
A concrete agenda for a 90-minute working session, focused on a real customer question and the way the two teams work together.
Confirmation of commission, scope, budget and decision-making structure
An explicit record of the assignment, scope boundaries, investment and decision-making before discovery and implementation begin.

Added value of Afdeling Online

Chrysal experiences the collaboration on a real customer question before a final implementation decision is made.

A focused working session provides an experience of direct collaboration with specialists. Existing Chrysal knowledge is used immediately, while the main uncertainties remain explicit before an implementation decision.

Source: supplied draft proposal dated 19 October 2026. Amounts, team staffing and service agreements require internal confirmation before sending.

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