Proposal · RFP v2.1

24. Additional information and assumptions

Chrysal Website 2027 · Extended draft · 19 October 2026

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RFP-hoofdstuk 24

Assumptions visible, decisions explicit

Volume limits, content, integrations, team, services and costs remain explicit until they have been validated.

Approach Deliverables Added value

Our response & approach

Confirming assumptions before contracting

This proposal builds on the strategic direction and mandatory elements of the RFP. Where information is missing, we make the assumption visible. The following points must be confirmed during clarification or before final contracting, because they may affect price, architecture, planning or operational arrangements.

Information to be confirmed	Current working hypothesis	Material impact
Languages, markets and URL structure	Core three market contexts and two languages; Recommended five and four.	More necessary variants require additional content and testing work; no automatic phasing out.
Size and quality of Drupal export	One usable export source within the volumes of chapter 16.	Complex fields, media and multiple sources may entail additional import work.
Current analytics and account permissions	The existing setup and relevant data can be viewed.	Without access, a different baseline measurement or additional setup is needed.
Existing assistant Lily	Contract, data sources and usage still to be investigated.	Retaining or taking over may entail licences, privacy and integration costs.
CRM, PIM, DAM, recruitment and distribution	Core data can be managed manually or through a defined import/routing process at launch.	Deep or two-way integrations may change scope and architecture.
Technical and commercial claims	Chrysal provides source material and content approval.	Without evidence, content is adjusted or not yet published.
Translation, media rights and PDFs	Chrysal provides approved translations and usable material.	New production, translation and document remediation are budgeted additionally.
Client team availability	Product owner and experts are scheduled; feedback within five working days.	Delays may shift the roadmap.
Current hosting, SLA and peak load	Still to be shared during clarification.	Service level and operational allowance may change.
ISO and other certificates	Only demonstrable current certification is listed.	Certification requirements may affect supplier selection and costs.
Regional e-commerce	Not included in the initial fixed launch scope.	Entities, payment and ERP requirements determine separate implementation and management.

Decisions and supporting documents before submission

For a final offer, Afdeling Online internally establishes the commercial amounts, SLA targets, warranty conditions and payment arrangements and confirms them with the suppliers involved. The stated price allowances are replaced by selected services or explicit budget agreements. In addition, team names, availability, replacements, reference contacts and concrete supporting documents are added. For the proprietary accessibility plugin, functions, support and responsibility are confirmed. These are the remaining internal verifications; the substantive approach is fully developed in this draft.

Sources and scope boundaries of examples

The RFP is the primary source for requirements, target groups, journeys and evaluation. The public sources below were consulted on 19 October 2026. Examples of new routes, content and applications are proposals by Afdeling Online and not product claims established by Chrysal. This initial response is not a completed technical audit or an analysis of account data that are not yet accessible.

RFP as the primary source

[1] Chrysal International BV. Request for Proposal v2.1 Chrysal New Website 2027. Supplied attachment; the running page header states v2 and the title mentions a 2035-aligned draft. All 24 chapter titles and the eleven questions are based on this document.

Public website and Lily

[2] Chrysal. Public homepage and Digital Assistant Lily. https://www.chrysal.com/en-us and https://www.chrysal.com/nl

Sea Freight as an example source

[3] Chrysal. Navigating a sustainable future Chrysal expands its services for sea freight of flowers, 25 May 2023. https://www.chrysal.com/news/navigating-sustainable-future-chrysal-expands-its-services-sea-freight-of-flowers

Agency information about websites

[4] Afdeling Online. Have a website built. https://www.afdelingonline.nl/website-laten-maken/

Moduplus website as a reference

[5] Moduplus. Website with dealer login and B2C presentation, built by Afdeling Online. https://moduplus.nl/

Bamboovement case as a source

[6] Afdeling Online. The Bamboovement ready for the future with a sustainable webshop. https://www.afdelingonline.nl/case/the-bamboovement-klaar-voor-de-toekomst-met-duurzame-webshop/

Google guideline for AI search features

[7] Google Search Central. AI features and your website. https://developers.google.com/search/docs/appearance/ai-features

W3C guideline for accessibility

[8] W3C. Web Content Accessibility Guidelines WCAG 2.2. https://www.w3.org/TR/WCAG22/

Documenting WordPress roles

[9] WordPress. Roles and Capabilities. https://wordpress.org/documentation/article/roles-and-capabilities/

Documenting WordPress patterns

[10] WordPress. Block Patterns. https://wordpress.org/documentation/article/block-pattern/

Documenting WordPress Multisite

[11] WordPress Developer Resources. WordPress Multisite Network. https://developer.wordpress.org/advanced-administration/multisite/

Web Vitals as a reference

[12] web.dev. Web Vitals. https://web.dev/articles/vitals

Cookies and privacy as a source

[13] Autoriteit Persoonsgegevens. Cookies. https://autoriteitpersoonsgegevens.nl/nl/onderwerpen/internet-telefoon-tv-en-post/cookies

Consent and prior permission

[14] Cookiebot Support. What is prior consent and how do I implement it. https://support.cookiebot.com/hc/en-us/articles/360004104033-What-is-prior-consent-and-how-do-I-implement-it

Cloudflare security as a source

[15] Cloudflare. Security. https://developers.cloudflare.com/fundamentals/security/

Concrete deliverables

Assumptions and decisions register
A shared register of assumptions, open questions and decisions taken, including an owner and the consequences of changes.
Sources and scope boundaries of examples
An overview of which content comes from the source, which examples are illustrative and where verification remains necessary.
Internal verification checklist for prices, SLA, team and references
A targeted final check of provisional prices, service agreements, staffing and references to prevent false certainty before sending.

Added value of Afdeling Online

Openness prevents false certainty and surprises; changes receive a joint impact assessment in advance.

By keeping assumptions visible together, we prevent different disciplines or stakeholders from working with different understandings. New information can therefore be incorporated as an explicit choice with an impact, rather than as an unexpected discussion afterwards.

Source: supplied draft proposal dated 19 October 2026. Amounts, team staffing and service agreements require internal confirmation before sending.

Chapter 23

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